General Terms and Conditions

1. General

– These conditions shall apply to all offers, orders and, or, agreements with all persons, businesses, and institutions whom have contacted Mazereeuw Antiquair via the website, email, Instagram, Whatsapp and any other online form of contact (internet). 

– Mazereeuw Antiquair’s corporate identity:

Mazereeuw Antiquair
Spiegelgracht 19
1017JP Amsterdam
the Netherlands /

Chamber of Commerce no: 68556543

– All orders will be carried out solely based upon the following conditions, unless Mazereeuw Antiquair has agreed otherwise in written notice.

– By placing an order with Mazereeuw Antiquair via internet the customer agrees to adhere to these General Terms and Conditions.

– If certain amendments have been made regarding an order as stated in point 2, these General Terms and Conditions remain effective for the remainder of the order. Under no circumstances can such amendments be applied to any future orders unless explicitly confirmed in writing by Mazereeuw Antiquair.

2. Privacy

– Mazereeuw Antiquair recognizes that your privacy is important. The information you submit will be kept confidential and secure once it reaches Mazereeuw Antiquair. The information will be processed (by means of a computer database or otherwise) by Mazereeuw Antiquair under strictly regulated conditions.

– Upon ordering the following of your details are required: Name, postal address, postal code, city, telephone number, email address and e-invoice and shipment. All information provided to Mazereeuw Antiquair will be held in the strictest confidence, and Mazereeuw Antiquair has taken all such steps it deems reasonably necessary or appropriate to protect against improper or unauthorized access thereto. In no event will any such information provided be sold or otherwise used by Mazereeuw Antiquair for any purpose other than as may be directly related to the conduct of business between Mazereeuw Antiquair and such customer.

– Any personal information provided by you to Mazereeuw Antiquair through your registration with us will only be used for the following purpose: handling orders, delivering products and services, processing payments, communicating with you about orders, products and services.

– From time-to-time Mazereeuw Antiquair may wish to send you details by post or email about Mazereeuw Antiquair products and activities. If you don’t appreciate to receive such information, you can notify Mazereeuw Antiquair via reply-email, after which Mazereeuw Antiquair will not inform you via future mailings.

3. Orders & Offers

– Orders submitted may be cancelled only by written notice received by Mazereeuw Antiquair prior to shipment. All orders become final upon shipment of the merchandise ordered.

– No order which has been excepted by Mazereeuw Antiquair may be cancelled by the customer except with the agreement in writing of Mazereeuw Antiquair and on the terms that the customer agreed to. 

– All offers of Mazereeuw Antiquair via internet shall be without engagement and shall consequently only be deemed to be an invitation to place an order.

– An agreement shall only be effected if Mazereeuw Antiquair has confirmed this agreement in writing. The term ‘in writing’ as used in the previous sentence shall be understood to include: e-mail, and/or other electronic means of communication in general use.

– All offers of Mazereeuw Antiquair are non-committal. Offers are subject to availability of the item. If an item is no longer available, the offer expires. 

4. Prices

– The following supply and payment conditions apply on all orders. All prices are stated in Euros, inclusive of VAT and shipping costs unless stated differently in the information regarding the product(s) ordered. VAT is not split up due to use of margin scheme. Customers will be responsible for all international custom, duty and tax charges.

– In connection with any agreement with a total value of less than 75 euro’s including VAT, Mazereeuw Antiquair shall reserve the right to charge administration, handling and/or packing costs.

4.3. Mazereeuw Antiquair reserves the right to modify prices and possible typing errors without prior notice. Should your order be disadvantaged because of this, Mazereeuw Antiquair will contact you via email and you will have the right to cancel your order free of charge.

4.4. The customer should check the invoice and inform Mazereeuw Antiquair of any disputed prices within 3 business-days of receipt.

5. Terms of payment

– Invoices shall be paid in full by customer at the latest within 14 days from invoice date. 

– Payments shall be made via bank transfer to our bank-account in the Netherlands or via the secure online checkout. 

– Supply of the items ordered will only take place after such payment has been received by Mazereeuw Antiquair.

6. Delivery

– Mazereeuw Antiquair ensures delivery by means of a carrier of his own choice. Any other shipping method, will only be effected after mutual agreement between the customer and Mazereeuw Antiquair.

– Any mentioned delivery periods are considered as an indication and not as an exact period. Mazereeuw Antiquair cannot be held responsible for any inconveniences as a result of delayed delivery terms.

– Mazereeuw Antiquair shall be entitled to cancel or delay delivery if it is delayed or hindered in or prevented from delivering through any circumstances beyond any reasonable control. 

– After the payment has been made Mazereeuw Antiquair will ship the order at the first available moment. When the customer wants to hold the shipping or requires delivery after a certain date, the customer has to notify Mazereeuw Antiquair immediately in writing. 

7. Risk

– As soon as goods come within customer’s actual power to dispose them or within the actual power to do so of an auxiliary person used by customer, including the moment of delivery by or on behalf of Mazereeuw Antiquair, the goods delivered shall be for customer’s risk.

8. Returns and refunds

– Items can be returned to Mazereeuw Antiquair without statement of reason within 7 days of reception.

– Freight charges for returned products are at the sole cost of the customer unless the product does not meet the standards as indicated in these General Terms and Conditions.

– If upon delivery, the packaging is damaged, or if the item supplied does not correspond to the item ordered, the customer should contact Mazereeuw Antiquair immediately. Any other queries or complaints should also be addressed to via email within three days.

– Mazereeuw Antiquair shall only accept items returned if and insofar as customer has been permitted to do so. In this event the customer shall return the items to Mazereeuw Antiquair for customer’s account and risk, unless agreed otherwise in writing.

– In no event will Mazereeuw Antiquair be obligated to accept the exchange of merchandise that has been damaged through the customer’s actions or omissions. Damage occurring during return shipment will be the responsibility of the customer.

9. Warranties

– Mazereeuw Antiquair guarantees that the items provided meet their descriptions on the website, which include the nature, origin and the period in which the item was created, and the modifications and repairs it may have undergone.

– In no event will this warranty cover the exchange of merchandise that has been damaged due to carelessness and intentional damage. Should a product be damaged or faulty, please inform Mazereeuw Antiquair by email within 7 days of receipt.

– Besides the information as specified online, normal and usual tolerances apply with respect to all items offered. Images shown on the website only give a good impression of the item offered, but there can be small deviation, which applies particularly to nuances in the stated color of products. Small deviations of the descriptions and/or images do not dismiss the customer of its obligations from this agreement.

10. Property

– The ownership of the goods delivered shall not be transferred to customer until payment in full has been made by customer. As long as goods are still owned by Mazereeuw Antiquair, the customer has no rights regarding the goods. and customer shall be obliged to store or have other store goods with due care and as the recognizable property of Mazereeuw Antiquair. Mazereeuw Antiquair shall at all times be entitled to collect these goods again, wherever they may be.

11. Governing law and choice of forum

– Dutch law exclusively applies to agreements between the customer and Mazereeuw Antiquair on which these General Terms and Conditions apply.

12. Final provisions

– In all cases not foreseen in these General Terms and Conditions, the decision rests exclusively with Mazereeuw Antiquair.